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POSITION: General Manager

PRIMARY FUNCTION: Develop and motivate staff to provide the highest level of customer service and maximize sales. Effectively supervise store operations, maintain appropriate inventory levels, and promote and maintain a positive work environment.

DUTIES & RESPONSIBILITIES:

• Develop staff by providing feedback through training, coaching and counseling, and plan and implement effective developmental strategies.
• Appraise associate performance, write and deliver performance appraisals, and recommend promotions, increases or other changes to status.
• Conduct weekly management meetings to review sales and contest trends, expenses, inventory levels, store operating procedures and staff development. Establish weekly goals and review progress.
• Evaluate business, forecast sales and plan payroll expenditure based on current trends. Develop staffing plans and schedules in order to achieve budget sales and payroll plan.
• Ensure biannual inventory is planned and executed accurately.

SKILLS/KNOWLEDGE:

• 2-3 years of management experience in specialty retail environment and/or multi-store experience.
• 1-2 years of in home-entertainment-related field helpful, but not required.
• Ability to lift and carry medium to large items several meters, weighing up to 35kg.
• Good planning and time-management skills for executing multiple tasks simultaneously.

REPORTS TO: District Manager

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