Careers

Back to Careers

POSITION: Sales Associate

PRIMARY FUNCTION: Provide customers with a unique shopping experience by utilizing excellent customer service, effective selling techniques and providing in-depth product knowledge in a fast-paced, specialty retail environment. Assist shipper/receiver and stockers with stock room and shipments.

DUTIES & RESPONSIBILITIES:

• Greet and welcome customers to the store with enthusiasm.
• Determine and understand customer needs by asking open-ended questions.
• Explain product features and benefits, while addressing customer needs.
• Suggest additional items while utilizing sales skills to build multiple sales.
• Ring items on the cash register and either gift wrap or package items to avoid breakage or damage.
• Regularly provide feedback to store manager on customer questions and reactions to merchandise and store.
• Follow through on special orders and customer requests.
• Receive, ticket, package, log and ship stock merchandise as assigned.
• Locate and check merchandise in the stock room by utilizing the stock locator.
• Maintain displays and stock room through regular cleaning, straightening and dusting.

SKILLS/KNOWLEDGE:

• 1-2 years of customer service and retail sales experience preferred.
• Ability to lift and carry medium to large items several meters, weighing up to 35kg.
• Good planning and time-management skills for executing multiple tasks simultaneously.

REPORTS TO: Assistant Manager

Back to Careers